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Delivery Policy

Shipping Policy

Delivery Methods:

  • Home Delivery: Black Cat (room temp/chilled/frozen), HCT Logistics (room temp only)

  • Convenience Store Pickup: 7-ELEVEN, FamilyMart (room temp)

  • Home delivery available in Taiwan main island only. Store pickup also serves select offshore islands.

Estimated Delivery Time:

  • Home Delivery: 1–3 business days (Taiwan main island, actual time subject to area and weather)

  • Store Pickup: 2–4 business days (Taiwan main + offshore convenience stores)

Order Processing:

  • Orders ship 1–3 business days after payment (not including order day or holidays)

  • Shipping hours: Mon–Fri, 09:00–17:00 (no shipping on weekends/holidays)

  • Delays may occur during peak events, holidays, or severe weather.

Important:

  • Delivery times may vary; delivery time slots cannot be specified.

  • With store pickup, collect your order within 7 days of notification—late pickup and return will incur additional charges.

For assistance: office@mingyutw.com