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Terms and Conditions

CHEF ART Shopping Website Terms and Conditions

Welcome to the CHEF ART official website (hereinafter referred to as "this Website"). To protect your rights, please carefully review the following Terms and Conditions (hereinafter referred to as "these Terms"). By using this Website, you agree to comply with all provisions herein. If you do not agree, please refrain from using this Website.

  1. Service Description
    This Website is operated by CHEF ART and primarily provides product information, online ordering, and customer services relating to desserts, baking ingredients, and related items. All product details, prices, and promotional activities are subject to the announcements on this Website. The company reserves the right to change, suspend, or update any information at any time without prior notice.

  2. Member Registration
    Some features (such as shopping) require prior registration as a member.
    When registering, you must provide accurate and complete personal information and maintain and update such information to ensure its accuracy.
    Please safeguard your member account and password. The member is solely responsible for any losses resulting from the disclosure of your password.

  3. Ordering and Payment
    Orders must be placed according to Website procedures. A sales contract is established once the system completes order confirmation.
    In cases of force majeure, abnormal stock status, or other factors making delivery impossible, the company reserves the right to cancel orders and provide a full refund.
    Payment methods are as announced on this Website, including but not limited to credit card, cash on delivery, and in-store pick-up payment.

  4. Delivery Policy
    Delivery methods include Black Cat (standard/chilled/frozen), Black Cat express store-to-store (standard/chilled/frozen), HCT Logistics (standard), 7-Eleven store pickup (standard), and FamilyMart store pickup (standard).
    Delivery is limited to Taiwan’s main island and specified offshore areas. For details, please refer to the [Delivery Policy] page.
    Should there be delivery delays due to natural disasters, traffic restrictions, or other force majeure, the company will provide separate notification.

  5. Returns and Exchanges
    Except for products not eligible for a 7-day cooling-off period by law, customers are entitled to a seven-day appreciation period (including holidays) after receipt. For details, please refer to the [Return & Refund Policy] page.
    Returned or exchanged products must remain brand new and in their original packaging. Any use, damage, or missing parts will affect your rights to return or exchange.

  6. Intellectual Property
    All content on this Website (including but not limited to text, images, videos, logos, designs, trademarks, and data) belongs to CHEF ART or is legally authorized, and is protected under the intellectual property laws of Taiwan.
    No content may be reproduced, copied, modified, distributed, displayed, or otherwise used in any form without prior written consent.

  7. Personal Data Protection
    We collect, process, and use your personal data in accordance with the Personal Data Protection Act and related regulations. We are committed to safeguarding your privacy. For details, please refer to our [Privacy Policy].

  8. Limitation of Liability
    Website content is subject to change or update at any time without prior notice. The company does not guarantee the timeliness, accuracy, or completeness of the Website's content.
    To the extent permitted by law, the company is not liable for any direct or indirect damages arising from the use of this Website.

  9. Amendments to Terms
    The company reserves the right to modify these Terms at any time. Changes take effect once announced on the Website, without separate notice. It is recommended that you check the Terms regularly to safeguard your rights.

  10. Governing Law and Jurisdiction
    The interpretation and application of these Terms shall be governed by the laws of Taiwan, R.O.C. Any disputes arising from these Terms or Website services shall be subject to the exclusive jurisdiction of the Taiwan Taipei District Court as the court of first instance.